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Coronavirus (COVID-19)

By now you will be aware that the government has issued another lockdown due to the Covid 19 pandemic, Its with this lockdown that non-essential shops such as vape shops must close there doors. Rest assured we are doing everything we can to help the vaping community continue to receive vaping products, which is why we are continuing with our safe service policy.

If In Doubt Call 01246 766606 (10am-5pm)

Whilst a lockdown is in place we have implemented 3 great ways that you can still receive your vape, the options are:

We now have 3 ways for you to receive your vape.

1:CLICK AND COLLECT COVID19 - Monday to Saturday Service:

During checkout. in the shipping section you can now select Click And Collect which will allow you to collect your items from a designated collection point after placing your order.

For this option you must:

A-During checkout, after selecting the click and collect covid 19 option type in the comments section your phone number, The day you would like to collect and your preferred collection time between 10am and 2pm. If your chosen time is unavailable we will contact you on the number you provided.

B-Call 01246 766606 15 minutes prior to your collection to confirm the collection point off the premises.

2:Regular Shipping Service:

We offer flat rate delivery using our standard selected service, there are other postal options available at checkout should you with to upgrade.

3:Instore Service:
Please use the governments guidance on space and face when visiting our outlet. We continue to help drive down covid cases by keeping our screens and hand sanitisers inplace whilst keeping our customer store limit to 2 people only.

Thank you for your continued support.

On a personal note, We hope that you and your families are safe and alert, Please feel free to get in touch for any clarification of the above points on 01246 766606.
The Team @ QoV

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